I went to Grand Ave Leather and Shoe repair to have my brand new leather boat shoes stretched maybe a 1/4" for I bought them one size smaller for didn't want to wear socks with these shoes. I took them in and the lady put a stretcher in one of then while I was there. I came back 5 days later to pick them up, I tried them on and they are now too big, I told her she stretched them too much and her comment was "You should have told me not to stretch them so much" in her broken Asia dialect and then walked away.
Would I go back? Questionable.