I've had the misfortune of eating here twice now - two different locations and frankly, one time too many. The veggie burger is peppery and not in a good way and aside from the pepper is bland, has an unpleasant texture and comes with a basic white bun. Who cares how many toppings you can put on when the burger sucks? I've had similar responses from friends and my bf with their meat burgers.
They even manage to screw up french fries - almost wet tasting, not salted, too thick for the lack of cooking. I don't know what to say. It's unfortunate they've paired up with and taken over all the Lettieri locations because it becomes one of the only late night options on some pretty prominent city corners.