We had a foam roof put on our commercial building some time back. They did a great job on the roof and we had no complaints.
However a week or so ago we discovered a significant leak in one of the offices. We called Ky-Ko and were told the soonest they could get to us was a week later. We were expecting another storm that was going to be bigger, but that was no matter to them.
We ended up paying another company to come out and fix the problem.
When Ky-Ko did finally arrive the following week, they simply confirmed the patchwork was done right.
Great service for a customer who spent big money. Be sure we won't be spending any more.