I had an issue with my account using black card facilities. I didn't find out until I came into the location on 1/17/17. My tanning bed options were not allowed. The night guy said that managers at two locations saw me letting others tan. This was a lie since I only go to the 1020 N 54th St, Chandler location; I have been to out of state locations in the past, but not in 2016. When I called back during the daytime hours to speak with the manager Mike about it, he refused to speak with me. Only Tasia would speak with me. Tasia said someone had contacted me on 12/16/16 about this, but this was not accurate; no one had called or talked to me about this. I had been in using all the facilities at the location right up present time.
Current management at this location leaves much to be desired. I have been a member for 2 years.