Bank of America. You suck. About a month ago my card was cloned and they got away with $300. The investigation department for the claims and fraud department decided that they were going to reverse the money that was stolen from me, and hold it today, again. So this is 2 times my own money was stolen from me. Once from the criminals, and now from the bank . Now I have bills coming out. And overdraft charges. And they want to still investigate and not give me a credit back. That's fine. I will be closing my account. Send my damn check to me. I am so fed up with this Bank. I did my own research in contacted the ATM company and found out there were multiple cards that were cloned used at the same time at 3 in the morning, that atm isn't even being serviced by that atm company anymore, and the bank could not even tell me if it was a.m. or p.m. the bank's reasoning for denying my claim in the first place of fraud was that a pin was used and there was no compromise pin use... well let me tell you I have no idea how these clone cards work with your secure chip debit card but it wasn't me. But that is their bases on denying my claim. Your "investigation" sucks. SHOULD GET NEGATIVE STARS.