The movers were very nice and I'd like to give a better review, however, it took longer than we all anticipated to complete the move despite the estimate in which I disclosed accurately the details of the move prior to the booking. I realized after the "72-hour" claim period that the movers had broken several of my dresser drawer handles which had been blocked from view by boxes being placed in front of the damaged drawers. My TV was not hooked up within the 72 hours and there was a strange shadow on the screen that wasn't there before the move. They almost dropped my baby grand piano on top of one of the movers. I went to clean the prized possession (after the 72 hour claim window) and realized that something was definitely wrong with the piano. IT IS ALSO DAMAGED. Not sure what I'm going to be out in repair costs, but this was definitely a much more expensive move than planned.