I am currently at PZA enjoying a very fresh slice of delicious cheese pizza. I was a mere bite or two into my original slice when the Manager came over to my counter spot and said 'Don't eat that one, here is a fresh slice'. I didn't think my original slice looked old or appeared that it had been sitting out for a while (they put it in the brick oven for a few before serving it). However, I absolutely appreciate the Manager giving me a fresh, hot slice. What great customer service!!!
Pizza is very good, reasonably priced and ample places to sit w/plenty of electrical outlets nearby. Now, the Charlotte Airport wifi is another story and doesn't have a happy ending...