This corporate monster needs to be shut down. It seems it is getting worse as the years pass, but really, never a good experience, and this will be the last time ever.
At any location! Honestly.
Decided to head in after a long foodless day because the kitchen was open till 1am. Didn't know that that meant the kitchen was going to suck for that last hour. Might as well have stopped for some pizza. Forgotten appetizer and warm wine with an invisible server while the bar was barely full with probably 50% of the people there like us just trying to find something open on a Tuesday night and the other 50% being staff. The server finally came around with our mains after a good 30 minutes then claimed the kitchen burnt our app and that it was going to be rushed out to us. Fine we said. Plates were cold and barely desirable but we ate as she disappeared again, never checking in on us. Thankfully my hungry man finished my dish as it couldn't be bothered a very sad first meal in 30 plus hours. He managed to finish both mine and his meal long before the bruschetta (our appetizer) arrived. How in the world that took 50 minutes to put out is beyond me. The server dropped our bill off after asking if we wanted any drinks for last call. That was the most I had seen of her. That and her lingering around with the damn debit machine when u said we'd be paying cash. Eager for my tip but completely undeserving. I paid when he went to the john, then waited down stairs and as my boyfriend comes outside he says she had the bill fold in her and and muttered something, I won't bother sharing that but really, I tipped accordingly and Rita you should have expected it.
Corporate restaurants like this one are a just a drain and disappointment.
Hey if you're kitchen is open late make sure they can plate $9 bread in under an hour...Jack Asses!