Would have given 0 stars if I could have. Worst customer service I've ever had at any bank. Teller was incompetent and manager no better. Teller was very bored and uninterested the entire time. Kept sighing and giving me annoyed looks. It's called customer service. I do the same thing every month but Amy claimed I couldn't. Manager took her side and said the same. Went to my normal chase after and was in and out in 2 minutes without a problem. I explained to them what happened and they didn't understand the problem. Horrible teller was Amy and incompetent manager was Alicia. Not even wearing name tags and very unpresentable. Avoid this branch!!!