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  • I actually just signed up with this company so will post an update in a several months. I just wanted to share out a few points that made this company stand out. The sales agent, Josh, was enthusiastic, as expected. Every company in AZ has a positive sales agent to talk to owners. But his availability, flexibility, and willingness not to push was helpful. He offered every piece of information I asked for, in some cases more than once. I found the owners story and concept refreshing and will have to see if it's realized. As I researched, I realized the key team members in the office handle both owner and tenant complaints- so I made call to see if I would get an answer. Michelle answered; this was a turning point. Many companies save money by having an answering machine and email confirmations for service; no personal touch. I asked a range of questions and she patiently answered all of them and convinced me she truly cares about me and my investment (and the future residents of my property). I work with other mangers but Michelle was a "steal" when they hired her. If the rest of the team conducts themselves as she does, I will be very satisfied and will say so in future update. I've had some poor experiences with management and some good ones. I am cautiously optimistic that this may be the best value management company in the Phoenix metro area. Look for an update in spring 2015.
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