I wish this story had a different ending. Branch Management came out to treat a large palm tree that had fungus. The treatment did not help, and even after continuous emails and phone calls for many months, I could not get them to come back to check the tree. It was one of a pair of very large palm trees by the pool, and it had to be chopped down when it died. It looks funny not having two trees, but it will be too expensive to try to plant another large palm there. This could have been prevented if they had ever responded.