If your from Buffalo and your looking for some home town food. This is not the place. I do not fault them at all. The curiosity got me there. This place has the potential to be a 4 star review. I like the Menu. It's a simple combination of simple items. I did not know prior to that this was a southern California food chain. There specialty is fried chicken bites, tossed in sauce(I did Buffalo Original which was fairly spicy, more than most places), covering French fries. With some other ranch based sauce spread arrpund. The chicken surprisingly good. I've never had small chicken bites with the rite crisp on the outside and moist on the inside. I ended up eating half the fries and most of the chicken. The order was a regular and was way more than the average person would want to eat. Should have gotten a small order.
The two stars is because the service was very slow, not friendly or helpful at the register at all. Took 15 minutes during a moderate lunch crowd to get my food. The way they distribute the food was very difficult. The person's working at the counter would yell your order from the counter. Problem is all the seating is way behind the counter with a kitchen wall between you. As a result you had 8 customers or so kind of meandering arround between they're seat and the counter. I got out of my seat several times thinking the girl called my order(very unclearly). Then on top of that they had a pallet of fry oil in the middle of the restaurant lobby. Load if the employees where too lazy to put it away. This place has got a management problem. Which the result is a employee problem. This place could be similar to Canes which is always clean, with good presentation, and quick friendly service.