Very comfortable beds.
Freezing lobby, but pleasant front desk staff.
Our conference breakfasts were rather lame, but I'm not sure if that was the conference organizer's selection or the available options. The buffet items at lunch were good, and the evening tapas had a nice variety of choices.
Quick room service, reasonably good choice and quality for the in room menu.
Unreliable Internet, regularly lost connection and asked to pay more than once after signing up for a multiple-day package. They comped the Internet when I let them know, but as a business traveller with tight deadlines this service is critical.