To be honest, I have been really a loyal fan of this sub. Both my husband and I like the grilled sandwiches here very much. But today, I have to submit a complain here. I ordered two grilled sandwiches by phone around noon. (2018-03-7 10:17am) The experience is very very unhappy. The man who answered my phone speak in a very unpolite tone which makes me feel very uncomfortable. At the beginning, I asked to order two medium grilled sandwiches. He asked me which kind. I said I want to build my own. Then he asked me again which kind? I answered I wanted to build my own sub. After that, he start to be rude in his tone and He don't ask me what kind of bread that I want, what choices do I have for the meat, vegetables,... He just waited there and when I said I want all the vegetables except olives, he said I have to name all the vegetables that I want but do not providing me any choices!!! When I finished my order for the vegetables, he didn't ask me whether I need any source or cheese. Just told me the time that it would be ready and then hang up the phone! You can not imagine how hard his tone is and this experience make me feel do not want to eat sub or anything anymore!!! His tone when he speaked to me makes me feels like I am his enemy!
A fan who loves your sub