We were at a Madison home this past Sunday afternoon and the hosts ordered delivered pizza. The pizza arrived warm and the driver appeared friendly. Just a guess but the experience of Sarah S. may have occurred because the month was February. Something to consider when reading this in November to April.
Much to my surprise, the pizza was pretty good. You may well ask why the surprise of good pizza in a college town. My response is I've never had good pizza in Madison over the 2+ decades I've visited here. Some of the pizza has been ok as from the semi-national chain Rosati's and some has been downright awful like from big-nosed guy. Anyway, the pizza was good enough to ask its source. Ian's, incidentally, has locations in Milwaukee and Denver as well.
The delivered pies were plain cheese which was pretty good, one was buffalo chicken which some thought quite spicy although I didn't and one pie was banana pepper, black olive, mushroom and onion. The last combination would never have occurred to me but was the best of the lot. BTW, the buffalo chicken didn't have either cream or bleu cheese which are listed on the menu.
The star of the "event" was the perimeter crust. The crust around the bottom was not at all crispy resulting in floppy wedges. Not quite a classic New York crust but sufficiently tasty and crispy to rate 4 stars for all pies. One caveat, as the event continued, the now cold pizza was not great with the plain cheese becoming the least edible. The cheese became sort of mealy and the perimeter crust became soggy.
Regardless of the negatives listed above I'd go back for the pizza.