rev:text
| - I could not have had a better experience with Legacy Roofing. I requested quotes from three companies before I decided to go with Legacy Roofing and I'm certain I made the right choice. Legacy Roofing was not the cheapest (it was the middle quote), but their customer service, the quality of the materials they use, and their warranty encouraged me to go with them.
Frank was incredible to work with. At first, I thought I only needed the roof on my mother-in-law house replaced, so I asked for an estimate of that. A few weeks later, I realized I also needed the roof on the main house replaced. I had to ask Frank to return to the house for a second quote. He was incredibly speedy, responsive, and kind both times. He visited the house within a couple days after I requested the estimate and sent the estimate within two days of visiting the house.
I am currently a long-distance landlord so the process of having the roof repaired without physically interacting with the roofers and overseeing the project made me a bit nervous, but my first phone call with Frank eliminated all of my concerns. He intelligently and kindly answers all of my questions about the process of replacing the roof and the materials they would use.
Once I committed to Legacy Roofing, they scheduled the repairs for one week later---so quick and efficient! When I had major trouble picking the shingle type and color, Frank spent his time emailing back and forth with me about the benefits/drawbacks of different options and colors. I tried to use an online home visualizer to help with the color pick, but it was not very useful so Frank ended up talking me through which colors he thought would work on my house and how the colors look different online than they do in person. His help was invaluable! Each time I emailed with a new (probably totally bothersome) question, he responded right away--even on weekends--and was very kind and thoughtful in his responses.
Now that the roofs are replaced, they look FANTASTIC. I am so pleased with the color and style that Frank helped me pick out. Highly highly recommend Frank and his team.
|