What I thought would be a nice, quaint neighbourhood bookstore, turned out to be a shop run by a pretentious cast of characters. I visited the shop in the midst of my PhD studies in literature; naturally I am a bibliophile. I was looking for a popular novel and thought I'd support a local shop. My inquiry was met with a snooty denial that implied "of course we don't have THAT book...go to the mall". From that day, I have boycotted this business. Obviously, they have lost a LOT of business from me. A piece of advice-- lose the Jack Black from High Fidelity impression...you could be turning away lucrative gains!