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  • This is a disappointing example of the business making a mistake and having the customer pay for it. I ordered through Doordash and one of my orders was a lunch special. Now, I go to another place which has lunch specials until 3p so I didn't think anything of it when I placed my order. The restaurant waited until my order was to be picked up to tell them that lunch specials end at 2p. So my driver had to call me to let me know when my order should have already been completed, that I can't get the lunch special. There's nothing stopping you from ordering a lunch special after 2p on the app and there's nothing noting the time the special expires. I would think, since it was the restaurants error that it would be simple enough to just give me the order as a lunch special, and get the wrong info. fixed asap. But instead, my driver had to call to apologies for them. Not a way to get a new customer to become a repeat customer.
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