I saw Derek today for an academy/student cut and i love it. He was friendly, funny and chatty but was also cool with a bit of silence. He seemed to understand the cut i was going for after looking at my reference pictures and only had to do a couple minor fixes after his instructor (she was nice too) reviewed his work. Once he was done i was completely happy! As some other reviewers have mentioned, it can be a long appointment but i didnt mind coz it was free and i liked how precise he was trying to be. I would definitely go back!