Their pediatricians were great but their staff who does Insurance verification failed my son appointment was January 9th two weeks later they called and told me that my son didn't have insurance that I owed $1,019 and that they check their insurances every 48 hours or 72 hours before their appointment I guess I didn't have insurance the beginning of the year which is January 1st they had time to verify my insurance but chose not to now I have a bill for $1,019 spoke to the billing services and made payment arrangements I spoke to another lady at their billing department and told me to just hold off on the payment still they figured everything out for the rest of my billing so I waited off like she told me to spoke to a person about a week ago who is very rude and not understanding what I was saying I had already spoke to somebody to make payment arrangements on the 15th of October she wanted full amount of payment which I didn't have at the moment my son couldn't be seen at this office anymore due to my payment issues so one of his appointments was cancelled. I was going back and forth with my insurance and this office I guess some of the ladies at work at the billing department know what they're doing and some don't all I'm saying is just make sure that when you guys go in that you guys have insurance that way you're not in debt.