What's lower than one star? I had the the displeasure of dealing with these guys today. I left my car for 6 hours and when I showed up after work, the guy told me that they haven't started on my car yet!! He asked me to hang out by the Subway restaurant nearby for an hour till it's done!!! He obviously thought that my time was as invaluable as his. At that point, I just took the car and left. I just burned my money on another groupon deal.
This is the second chance I give this place and I was forced to do so to claim a groupon that I purchased for washing two cars. I wasn't happy with the work done on my first car either. Few stains were not removed because a compressor was broken or something.
As if that's not enough, they also charge you all the extras in cash and refuse to give you a receipt which I may have let go if it wasn't for the $18 "Tax and gratuity" that they make you pay in cash!! You will end up paying around $60 extra salt stains and treating leather seats and the gratuity!
At the end, you can wash your car at the dealership for a little more money and get a world difference in quality, service and respect.
I recommend this place, if you have no value of time and don't really care what happens to your car. Otherwise, you've been warned...