Our first ever visit and surely not our last. The food was delicious and the portions humungous. Big Jim's calzone is big enough to feed 3-4 people. The monster fish sandwich and Italian hoagie were terrific. We arrived around 8:30 on a Friday and the dinner rush had just ended so the help was a little tired but very friendly. The food took longer to come out than we liked but they were very apologetic and courteous. We'll be back.