I brought it a bunch of name brand clothes that I had never worn because I buy and then I change my mind and forget. They didn't buy anything and told me that the shirt I brought in that I never wore once was too worn. It was the style of the shirt..... when you buy it..... I've gone a few times with brand new clothes and told they were too worn.... insane.....one even had the tag still on... and I'm like are you mental?