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  • The customer service, salespeople, and management at this Mazda is a joke. I walked in to this dealership wth every intent to purchase/lease the new Mx-5. The saleswomen was clueless with this car, if I had a question I would have to wait for her to find the answer from another associate. The sales manager refused to allow anyone to test drive the vehicle and stated that because it's a new model and limited in stock they are not allowing anyone to drive the car. When it came time to sat down to look at number, the same sales manager jacked up the price nearly $6k, changed the length of term and residual value. When asked where these figures came from and why the terms being quoted are different then those on the website. The sales manager said not all vehicle specials are published and these are the terms for this vehicle. I can either take it and buy the car or get the f$&@ out because someone else will buy this vehicle. Shocked with how I was treated I left and went to Earnhardt Lexus and purchased a car with a better rate, term, lower down payment, and monthly payment.
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