Handicap Accessible CONCERNS.
We booked 2 rooms, 1 being handicap accessible.
CONS
1. Room was in the middle of a long hallway corridor.
2. Room fair walking distance from the parking lot
3. A/C quit working in the at Midnight, service personnel arrived at 2AM, was able to get fan working but was not until 3AM.
4. Addressed issues with staff at checkout and refused eye contact & said they'd look into with "no apology"
PRO
1. Shower was a walk-in
Both rooms were nice set-ups modern appointments. The 2nd room booked was fine. However my biggest concern is anyone with handicap issues is vulnerable and with the hotel not addressing maintenance issues timely, makes me rethink for next time. Plus the hotel is not the best appointed for Handicap accessibility. My rooms were for family who had 'walking issues' with canes, definitely a too long of walk for them.