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  • I am always skeptical when a companies reviews are so overwhelmingly outstanding, but in spite of that I gave them a shot. I am glad I did. Kenny responded within a few minutes after I sent in a repair request through their website. The unit was starting up and shutting down every minute or so. I assumed a major repair like a compressor or worse yet, a new unit. I was pleasantly surprised when Kenny told me it was the overflow sensor for the drain. He told me I probably needed a new one so I told him to go ahead and change it out. When he was finished I was even more surprised when he told me that the sensor wasn't bad, it was just that the drain was plugged causing the sensor to trip on and off. Kenny could have gone ahead and changed out the sensor and charged me for it, I wouldn't have known the difference, but he didn't. I appreciate his honesty as well as him saving me a few bucks. Maybe that is why the company is called Honest Air Conditioning.
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