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  • This couple who run S&C Tax, Sophie Phongsopha and Chris Heckler are out of business. Why? Look at the many complaints but in my case they told me point blank my returns were sent in but were not. Long story, was able to contact them and they promised to do but of course they did not do. I now owe other states and the IRS thousands of dollars for improperly done tax returns I doubt she will be in the tax business again. Judging from the complaints here, she has failed many people. Also one year she said she had breast cancer and could not do my return but to send her my paperwork, well, I don't know who ended up doing them but whoever did not know what they were doing and consequently my IRS problems. So, yea, she used the "sickness" excuse on me and when I asked her last year how she was, she said, "oh, I beat it (breast cancer)". Not too many 37 year old females "beat" breast cancer just like that. Find someone competent and that is there all year round so you can ask questions. I found it odd she would only answer the phone during the "money" season. Well, I paid a price for not being diligent.
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