Tracey is very personable and seems to really know about curly hair. She did a Deva cut on me and we are going to try and get my curly hair into a style I can handle. I've fought my curly hair all my life. Tracey showed me how to work with it and products that help...so we shall see. My hair is very sort and needs to grow. So I'm hoping I can leave it alone. I'm notorious for cutting my own hair...so I will try to be good. I have an appointment for root touch up in a few weeks.