GOOD
Wish I could have more positive things to say about my experience tonight.
In the 20+ times that have been coming here I've never had a bad one.
Food was good as always no complaints =) Service was something else completely!
BAD
Phoned in order (7:55p).. cause I know the food takes a bit from when u order. So I usually call it in... Fresh made to order is why I come back.
Arrive at 8:05 and no order...3 girls standing up front. Guy swipes card and takes order..8:18p See ticket pic.
So I'm waiting for another 15 minutes... when they're done eating cake in back...im asked if I've been helped...oh geez!
Never put in damn order 830p rolls around and food comes out...no apology... no service recovery from girls...nothing.
2 other people waiting behind me with ordering/food problems as well.
I didn't see the owner who is usually around cause he is always great to customers and very service oriented...wanted to express my concerns personally
I hope this isn't a trend here...TBD.