I visited Shawarma Grill Xpress for the first time yesterday (Friday night) after seeing how close to home it was. They were very quick to take my order and money, but took close to a good half hour to even put my order together. Reason for this is because they were serving their regulars first instead of going in the order the orders were placed. There was a young couple in front of me who had been waiting for their order for well OVER a half hour when they finally decided to leave and wanted their money back. The gentlemen behind the counter said that they cannot do debit/credit returns. This was my first time visiting this place and after what I saw/experienced, I can be rest-assured that this will be my last. Even Shawarma places downtown that are twice as busy seem to have more prompt and reliable service. I would suggest going elsewhere.