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  • Visited the Gilbert Restaurant tonight at 7pm. Host was unfriendly, took 3 other tables before seating us (a table of 5). We did our drink and food order at the same time. After 30 minutes without food (3 adult meals and a kids meal. 2nd child did not eat) and two tables around us being seated and served drinks from the bar AND dinner, I went to the front to speak to a manager. Manager said he would check on it and be back to me. He never returned to me to check on us. 6 minutes later, our food was delivered. We asked for extra napkins and a cup of water for my nephew. Never received either. The two tables around us that came in later were paying their checks while we were barely eating. A simple dinner took over an hour. No one apologized or explained why our food took so long. We will not be returning to your establishment as I was completely disappointed in our experience.
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