This is one my fav Timmies especially because of the service. The staff is so polite and they always listen to your order with patience. I have never had an issue here which is a lot that I can say compared to the other Tim Hortons in the area. The staff at Tim Hortons on Pegasus Rd NE and Saddleridge are incredibly rude and they just have no customer service. They always act like they are doing the customers a favour for listening to them which is incorrect. Which is why I always go here even if it isn't the closest location. Keep it up and honestly being polite can go a long way. =)