I ordered merchandise online with my credit card and chose in store pick up to avoid the shipping fees. When I arrived at the store, I parked in the space designated for in-store pick up. For some reason, this is located on the complete opposite side of the store from the pick up booth. No one mans this booth so I had to wait for an employee to be called.
I showed him what I ordered and he went to the back. He returned about 5 minutes later and asked me again what I had ordered. This time I handed him the receipt I had brought with me. He returned a few minutes later and said the order was canceled cuz I had not picked it up quick enough. I told him that I had already paid for the items and it had not even been 10 days since the order. He said the order was canceled several days back and that I had not been charged for the items. I went home disappointed and checked my statement to find I had indeed been charged for the transaction. The employee did not seem to care one bit about the situation. When I asked if I could pick out the same products from the store, I was quickly rebuffed.