I would have given My Stylist Jenn 5 Stars because she was amazing. IMy husband and I have been coming to this shop since late 2000. I could not believe the jack up in prices. I could go to a higher end salon like Sandy's and pay this much. Your suppose to be affordable. Although I loved Jenn and Carol has been cutting my husbands hair 18 years. What happened to a decent cut for a decent price.