We had the pleasure of the team taking care of our new rescue cat over the holidays. Upon our first meeting with Sarah and Jake, they were professional, prompt and knowledgeable - you could get a real sense for how much they care for animals. Our meet and greet with them was really thorough and they were eager to answer any of our questions. The daily detailed updates we received really put our minds at ease that our cat was getting looked after well. We looked forward to these reports which came with snapshots of our cat! They are fast communicators, super reliable, and just kind people. Also the online system where you can pay and book services - makes arranging sitting for our cat so easy. Would highly recommend!