I went last week on a Living Social Deal, the office was very nice and it was very easy to make an appointment. Upon arriving for my massage I found the staff to be very very friendly and professional however I did not have a good experience with my massage. I few days later I called the office just to inform them of my experience not wanting anything but to give feedback. Amy was more than interested in my experience and immediately offered me another massage by a different therapist. I just returned from my massage with Heather and it was great. Again the office staff were more than courteous. I then received a call from Dr. McDonald asking how things went. I would return again based on their customer service.