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  • The Owner Bob is a Heartless Jerk! Our Dad passed away unexpectedly. Our family needed a Uhaul. His place was our designated drop off. We were an hour late, and he refused to work with us, and wanted to charge an additional full day. My Sister talked to him first. She is young, and apparently called him Dude. Well, when I tried appealing to a human kindness side. He told me if my sister had not referred to him as a Dude, maybe he would be more helpful. He said, I am a Man not a Dude. Basically we called and found another drop off that was very kind, and generous. They took the Uhaul back no extra fees, and great customer service. Bob is not a Man, not a Dude, he is a complete Rude, inconsiderate jerk! Should not own a business, total lack of what customer service is!!! Zero stars.....
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