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  • All right, after a couple of years of sending my animals here, I have to say I have been disenchanted with this place. Let me tell you why: 1. Cost - While I thought this place was expensive before, I really had no realization of HOW expensive this place really is. It is around $60 for the office visit, any blood work or testing is OUTRAGEOUSLY priced, and even the vaccinations have run much higher than I have ever paid in my life. In one year, I spent more than $2000 in testing, bloodwork, and medication for my dog who was diagnosed with Cushings Disease. 2. No set vet - Please don't get me wrong, I understand there are times when you have multiple vets an office and sometimes they need to cover for each other or consult each other. However, you have no set vet there, as far as I know. Any vet could be handling your animal. It really stinks when you have gotten attached to a particular vet and you can't always see or talk to that vet. I worry that this affects the quality of care than my animals get there. 3. Boarding - So, the last time I have ever boarded my dog was here, and the experience was bad enough that I will now never board my animal again. My dog had been the vet here and been prescribed medication by the vet for his Cushings disease. I left specific instructions on his medications and included more food than he would ever really need. All the food was given to him, more than he probably needed, and of course several doses of his medication were not given to him. He was there for 5 days. The manager of the kennel was understanding, and he did refund one day of boarding and the medication fees I paid. Well, considering each day of boarding is $25 (which seems expensive for the care he got) and I had already paid $125, this was better than nothing but still did not make up for this mistake, as my dog spent a miserable and restless time there. I still appreciate that they participate in a lot of community events, and it is handy that you can do so much online there with the pet portal. They are great at sending you reminders of vaccinations due with plenty of time to get it taken care of. I am just not sure that I see the value in all of that compared to the high costs of care.
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