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| - I would give this place 2.5 stars because its not terrible but it doesn't deserve 3 and the business shows.
Their business model is really cute and very well presented and there is no reason why the place shouldn't be slammed like Monta Ramen or Jinya.
The biggest problem is its service, I've read this is several yelp reviews.
Their staff is poorly trained. It usually one 1 person per shift who truly cares, refills your mug, checks up on you and notices your hand up trying to hail for service. The rest usually stand around like statues trying to do less work. Today when I got the check, I put my card on the tray and left it at the corner of my table. The fat guy passed us three times and did nothing, the skinny guy finally noticed it. LOL
I made eye contact every time just too see how much they care. Then it came back without a pen from the fat guy. It just goes to show thier training. I don't get mad, I think its laughable.
I've been back to the place about 5 times now and I come because the prices are good and you get free extra noodle. However I have to warn you, the food is not for everyone. Pretty much everything here is spicy and mouth numbing. Yes I said mouth numbing. They put ingredients in their noodles that has a local anesthesia effect. My mom is from Szechuan so I am used to it but not really either cuz they over do it.
The food is good but its TOO spicy and too much of the numbing agent. I can't really taste my food after the 5th bite. I'm sure management will argue that flavor is subjective and spice level depends on the user. I disagree. Here in America we have real culinary schools and not just family hand down recipe kitchens, and they will tell you there is absolutely something called, too much heat, too much garlic, too much seasoning.
So compared to like spicy tuna rolls, spicy ramen bowls, some Kimchi, Or even a bag of hot cheetos. This place is really spicy. You might argue that it's authentic but that doesn't mean its not too spicy for Las Vegas and hence the business they get.
The free mung bean soup beverage to me. I love it, but I gotta say most people don't drink it. It looks like a cup of muddy water, and it is but it's good for you. What I find hilarious is that the mug says soup on it in Chinese and translation soup!. LOL I laugh because you have to be Chinese to understand that we have a lot things "called soup" that's actually just a beverage. What I found hysterical was that one day while sitting at the big center shared table, a couple across from us who was actually from Cheng Du took one look at the mung Bean soup and passed on it. Then After I asked for a refill in of it in Chinese, They overheard me and said, OH! that's what this is? and started drinking it like normal Chinese folks. ROFL
So Although I give it a bad rating, I personally like this place, but it needs a ton of tweaks, because although the star rating is high, this business here is not that good for these reasons.
#1 Poor Service
#2 Too spicy
#3 TOO MUCH NUMBING AGENT! no one eats that stuff except for Szechuan people. but I'm positive they want to Americanize the business for more sales or why bother making all those English cartoons.
#4 I love the mung bean soup but its gotta go, most people are grossed out by it.
So would I recommend this place? Yes, but only if you're into the weird because the numbing agent helps you NOT taste your food. But that's what Szechuan is! LOL!
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