For those of you have been waiting for my review here it goes... i would like to mention at the start that these two visits were on comps..so no funds were injured in the making of these review's...(except for the tip which they were lucky to get any at all)
1st meal there ...I pre ordered the chocolate souffle..and ordered various hot items togo...more on that in a bit... ordered snow crab claws to start...the shells were not properly cracked for easy access no cracker given...was forced to crack them by hand resulting in snow crab exploding all over myself and the table,if i wanted to be on an episode of deadliest catch I would sign up ....strike one.....as i stated above i wanted to order some stuff to go..the waiter kept coming over then just disappearing before i could say anything..extremely annoying....strike two.....all of my to go items showed up before my entree even arrived..are you joking me? it would be an hour before i arrived home to serve my father...poor consideration and planning by the airhead waiter and the chef....while waiting for my entree to arrive i saw the host and two servers come out into the dining room and start gossiping and bitching about the chef not cooperating with them or whatever..unprofessional to say the least...entree arrives...the filet was quite good...the sides were horrible...the mac and cheese flavorless and uninspiring the mushrooms looked like they took all the mushrooms from that weeks special and threw them into a pot and mixed them together..seriously this was a side right out of alice in wonderland..sure left me wondering what they were thinking...so i finish my meal..and i am waiting for the souffle ..now mind you this is a good hour after ordering it....im waiting waiting..waiting..ive seen shorter waits at disneyland on screaming brat night...it finally arrives..was ok but by this time i was more interested in getting the hell out of there to bring the togo order to my father...oh and when i ordered the creme brulee to go the waiter argued with me about getting that to go because they didn't have the proper containers to fit it...HELLO? just figure it out dumbski...then when i went to leave they gave me plastic bags like some strip mall chinese 1 dollar take out deli..i asked if they had real to go bags that could fit all the little bags they gave me to struggle to the valet with..the answer was no....2nd time was also a comp....went for my dads bday...i set this up explicitly as a celebration dinner for my father...no cake no candles no bueno!...why didnt it get conveyed to the resteraunt that it was his bday..would have been nice if they acknowledged in any way shape or form to me this is strike 3...but we were there and so it goes....we literally sat there for 10 minutes no menus no bread nothing...wtf?...we both had the seared scallop appetizer..this was fairly decent..a bit too salty but it was ok...the waiter this time was slightly better but really slow service not acceptable to me and not for what they charge and NOT for what we were there for ..to celebrate a bday....my father ordered the lamb chops..they were ok...i had the ny this time was also ok..the meat here is decent unfortunately everything else makes up for the one they do well and ruins it...i had mashed potatoes ...i have made better instant..I also had the asparagus with hollandaise..they gave us 5 little spears of asparagus for 10 dollars? now this is total bs....its the principle..im not saying i need 15 spears but for 10 bucks i better get them like every other steak house i have ever been to....when we were done..not only was there no cake for my father ...we sat there for at least 15 minutes looking for or waiter that seemed to have gone AWOL..i mean come on the place is maybe 50% occupied and even fewer people at each servers station and where were the bus boys to clear our dirty dishes? This place lacks refinement and peripheral dish expertise...it is an attempt to be a high end place that in the end disappoints like so many of these hyped out places that are located in the casinos...this is why i love double eagle they are a stand alone business that doesn't rely on gamblers to bring in clients they do it on their reputation and word of mouth....I would say the Carmel room gets a D- grade from me only reason its not an F is because the steaks and chops were ok.