Employees need to be trained in customer service. Especially in the shoe dept. It took a long time for anyone to help us. The store was not busy either. I asked for a certain shoe size, he said they didn't have them available in the size I needed (without checking) and left immediately.
So just as I was going to leave I decided to ask another employee & she said they did have them in the size I asked for, she wasn't sure why the other employee told me no.
The store needs to have more employees on the floor asking if anyone needs help instead of the customer having to chase someone down for 15mts! Nice store with quality products but customer service sucks!