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  • I had a terrible experience here. Find a different tailor. I brought in 6 items and paid $220 for all of the alterations. When I picked up the stuff 4 items were fine, 1 had not been done at all, and 1 had a major problem. When I told the owner one alteration was not done she said "I thought you changed your mind". I said that I paid for the work. And she pinned it. No comment. The problem item was a shirt that I bought in a size above my regular size. I wanted the room in the hips but it was too large in the upper body. She pinned the sleeves and the upper torso for alteration. When I tried it on it was slim throughout and now too tight around my hips. I said that she took too much in. She said she did not. I said that she did. She said that maybe I gained weight. She reprimanded me for accusing her of being a liar. In the end, she offered to fix it by stretching it. The shirt now fits in the hips, but it doesn't hang properly. It was a very expensive shirt, in addition to the alteration fees and now it fits poorly. This was a terrible customer service experience for me. The owner never accepted responsibility or apologized to me, and she ruined my shirt.
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