The absolute worst company on earth. Poor extremely poor service!! Horrible customer service on all ends, billing, tech, and customer care!! They will hang up on you just to avoid having to deal with your issue, trust me it has happened 7 times, I have spent at least 30 hrs on hold or speaking with these people because of bad internet, or frozen screen, or checker boarded screen, or just plain black screen!! They lie about their deals to get you sign up and then all the sudden your 24 month deal disappears and your bill is 150 percent more than what you were quoted and when you call they say that special never existed???!!!! WTF!!! Please do not get this service!!! I am doing you a huge favor by giving you a heads up!!! And to top it off you can't cancel, they threaten an early termination fee for both prism and Internet!! This company is absolutely criminal!!!!!