Although my boyfriend and I have never left a bad review, we are shocked by all of the five star reviews considering our experience with this company was so bad.
We moved into a new place and immediately determined we had a really bad cockroach problem. We called Simply Green and one of the technicians came out to our property and was very pushy about signing an annual contract. We insisted we only wanted the one spray and he seemed turned off by it. He gave us a long winded sales pitch and then asked us if we memorized our credit card number.
Once he finally started spraying, he sprayed very minimally inside and outside of the house and said he found one cockroach. He insisted that he needed to come out regularly and once again gave us his sales pitch. We declined and throughout the day and the next day, we continued to have live roaches in our house. Feeling really uncomfortable with the services provided, we called another pest control company to come out. When they came out, they sprayed significantly more outside . When they did that, hundreds of roaches came crawling out our walls. When we called Simply Green to complain, he apologized and created a story about how the City of Gilbert must have flushed out their pipes in the last day which caused these roaches to just recently find a home at our property even though we had roaches weeks before. We found this story was just an excuse for lazy service. Once again, we are shocked by the great reviews for this company. There are better companies out there.