The lady checking in people has her hair back chubby is so rude I will never come to this bank again. She is unprofessional she would not take a legal form of ID to do a name change I think I will switch Banks I have been with this bank for 20 years never been treated like this I wish I would have caught her name she is registering people not taking money. I actually went and saw Matt at Bank of America on 83rd Avenue and Bell he took care of it no trouble he was awesome and professional take the ride to 83rd and Bell instead of being treated like crap at 59th Avenue and Thunderbird