This is probably the one restaurant in Pittsburgh we have never had an issue with. We are always seated right away and the waitstaff is always excellent. The food is always good and what you expect from OG. This is the main location we visit but we have also been to other OGs in the area and the service and food is always good. I know some don't care for chain restaurants but I think OG is the best of this category. This location in particular is great. We never hesitate to go there. Highly recommend if you want good service and good food.