So so so bad! Simple order online, website indicated 30-45 minute delivery time. After waiting 60 minutes I called and was told that it had just left and will be "at your house within minutes". After waiting another 30 minutes I called back and was given attitude by the girl on the phone after I told her I was not happy and wanted to remove my prepaid tip from the order. I decided to go out to eat with my 2 very hungry kids and emailed slicelife.com (their order processor out of NY) to cancel the order. Received an email back that they want to give me a credit in lieu of a refund - for food I didn't receive! Thankfully chargebacks are still a consumer right and we win over 80% of the time - probably 100% of the time since I never signed a receipt. I will never go to this restaurant or order from another restaurant that uses slicelife.com for order processing. AVOID!!!