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| - Update: I very much dislike the idea of having to leave any stars at all. Just to be clear, if I could give Executive Moving and Storage 5 NEGATIVE stars I would GLADLY do so. The woman who contracted my move, which was with Revolution Moving Systems went by the name of Desiree (who has also worked under the company name of West Coast Movers, which was the name of the previous LLC she worked for). West Coast Movers and Revolution Moving Systems are one in the same! I'm sure West Coast had enough horrible reviews that they had to move on to a new LLC name, which is exactly what they did. Hello Revolution Moving Systems! What a SCAM! I was told while fighting to get my belongings delivered that she was fired and no longer worked there. Apparently she is now going by the name of Sarah, who also calls from a number (that I've heard is her daughters) by the name of Jade Miller. I also spoke with Kassie Hansel throughout the entire moving process who was ALSO 'fired'. I DON'T TRUST ANY INFORMATION ANY OF THESE LADIES GIVE ME and I would suggest any of you reading this update heed my advice. I think this company convinces their customers that the PROBLEM is not the company, but the individual person. It seems none of these people are actually getting fired, but are going under different names once the customer is told they are fired. Kassie called me from her cell explaining that this company never actually looks for your belongings that are not delivered and have no intention of doing so. I have been told that the workers go in the warehouse and shop through your items. Kassie called me crying and said she was so disgusted at how this company treats their employees/customers and has no idea how they are staying in business. I'll tell you how! They open up a LLC and then when they get too much attention due to unsatisfied customers, they open up another LLC under a different name. I hired Revolution Moving Systems that was then brokered out to Executive Moving and Storage! I did not hire this company to deliver my belongings. On 9/7/17, Executive Moving and Storage sent a gentlemen by the name of Jonathan and his son who helped move my belongings. They had unloaded a bed frame and rug into my garage during the move that were not mine. I stated to Jonathon's son that those were not my belongings. He said (exact words) "I feel so bad about all of your damaged belongings and all that wasn't delivered that you can just have those." He was giving me OTHER PEOPLES belongings! He then stated, "we don't know who they belong to so you can just have them." I was blown away by his comment! My mind went straight to thinking, "maybe someone else was given my $2,000.00 set of golf clubs that were not delivered!" This company makes me sick! I will do everything in my power to SHUT. THEM. DOWN.
FYI...I also have video footage of Jonathan agreeing to all of the items that were missing and damaged with my delivery. AND, I have footage of him admitting his son was giving away other peoples belongings. I STILL have not received ONE phone call from this company in attempts to resolve my missing and damaged items.
Numbers to avoid:
702-569-8324 Kassie Hansel
855-330-6683 Executive Invoice and inventory sheets
972-200-4278
503-757-0611
972-200-5500
951-977-4862
972-200-5508
972-200-4341 (Tom?..Josephs Supervisor..no more contact from him either)
702-577-7575
386-569-0009 (on BBB)
972-200-5526
702-331-4224 Customer Service at Executive
702-331-4281 Customer Service Jessica and Tiffany
386-569-0009 On BBB for Arrow-Moving
email for joe@arrow-moving.com gets no response
702-947-0550 Sarah at Revolution...or is this Desiree? lol
on Desiree Miller's FB page it says she works for WEST COAST MOVERS..she SAYS she didnt know this and will "look into it." (this is really Sarah as verified by her FB photo and a business person who knows her and said she is a liar.
877-939-7333 WEST COAST MOVERS directly from Desiree's FB page
I copied the list of numbers to avoid from another post, but feel this information needs to be copied and pasted on every review! Also, please reach out to me if you are going through a similar experience: ExecutiveMovingandStorageFRAUD@gmail.com. There is definitely strength in numbers!
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