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  • I will not be revisiting this Aroma location again leaving quite upset last week with my second visit. We came on a Saturday morning with my family and my baby. Ordered 4 iced coffees, 2 of which I requested to be decaf. Got the 2 regular ones in about 7 minutes...then another 15 minutes went by they told me their machine was broken and couldn't make my decaf and cashier asked if I wanted something else instead. I excused myself for a minute to walk back to my mom to see if there was anything else she could drink. Then called me saying the machine was fixed and I was delighted. Literally 20 minutes went by and the barista tells me that the machine was still broken. So they gave me a refund in cash although I paid with credit card, whatever because at this point I was so annoyed I didn't give too hoot about another thing. Another reason for 1 star was a man came in asking if they had garbage to be collected and the barista went back into their kitchen to collect the bag of garbage, tied the garbage bag and took it out to give it to the man and proceeded back to making drinks for customers without washing his hands. This was pure disgust. Goodbye to this Aroma location because I will never pay another visit.
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