PROS
Very friendly, competent staff (meat section especially)
You'll find the occasional good price on packaged items
Express check out works better than most other units I've seen
Convenient, long hours
Their party pizzas are delicious
Not very busy outside of noon and 3-6PM, can actually be a pleasant shopping experience
CONS
They need to do something about the filthy street kids that loiter in front, openly package and sell drugs, and use the public bathroom for a variety of purposes, including washing their clothes. They also yell and curse at customers if customers are using the washroom when they want to. I'd be furious if I owned property in that building. Where's management? There were like 10 of them sleeping in the front this morning, blocking one of the paths to the front door off of Spadina.
Produce is overpriced (for some items, Rabba can be cheaper!)
Caters more towards singles, so there's not really bulk discounts for packaged foods